Privacy Policy for ServiceNow Consulting
This Privacy Policy outlines how ServiceNow Consulting (“we,” “our,” or “us”), collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://servicenowconsulting.org/ website (“Site”).
1. Information We Collect
We primarily collect non-personal and business-related personal information necessary to deliver professional B2B consulting services.
- Personally Identifiable Information (PII) / Business Contact Information: We collect PII when users voluntarily submit information through forms, such as when requesting a consultation, downloading a resource, or subscribing to a newsletter. This may include:
- Name
- Job Title
- Company Name
- Business Email Address
- Business Phone Number
- Details of your current ServiceNow instance or project requirements.
- Non-Personally Identifiable Information: We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site (e.g., operating system, Internet service provider utilized).
2. How We Use Collected Information
ServiceNow Consulting collects and uses Users’ personal information for the following purposes:
- To Improve Service Delivery: The information helps us respond more effectively to your consulting requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
- To Communicate and Market Services: We use email addresses to send information and updates pertaining to your project or to send periodic emails regarding our related services (ServiceNow implementations, managed services, etc.) that may be of interest to your business.
- To Process and Manage Transactions: We may use the information Users provide about themselves when placing a service order only to provide service to that order.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your business contact information and data stored on our Site.
- Security Measures: We use SSL-secured communication channels to protect data transmission and employ firewalls and secure server access protocols for data storage.
- Data Location: We utilize U.S. infrastructure for strategic business operations, ensuring data handling complies with our internal security standards regardless of location.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers (e.g., email marketing platforms, analytics providers) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We will only share your information with these third parties for those limited purposes.
5. Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
6. Changes to this Privacy Policy
ServiceNow Consulting has the discretion to update this privacy policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
7. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: