About us
Our Story
Who We Are
Founded in 2017 by Ajay Kumar in California, with a strategic branch in Gurugram, India, ServiceNow Consulting connects enterprises with leading ServiceNow solutions providers across the globe.
We specialize in facilitating consulting, implementation, integration, managed services, and enterprise support by partnering with trusted ServiceNow experts. With a strong presence in both the U.S. and India, we combine global reach, technical excellence, and cost efficiency to ensure clients receive the best-fit ServiceNow solutions for their unique needs.
Our Mission
To empower organizations to transform and modernize their operations using ServiceNow as the engine for digital workflows, automation, and innovation. We strive to be more than a vendor, to be a trusted partner in your journey to operational excellence.
Our Vision
To become a globally recognized leader in the ServiceNow ecosystem, known for delivering measurable business impact, sustainable growth, and exceptional client experience.
Strong Team
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How We can Help You
Certified ServiceNow Partner
We Build, Implement & Optimize
ServiceNow Modules We Cover:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- Positioning
- Security Operations (SecOps)
- Governance, Risk & Compliance (GRC)
- HR Service Delivery (HRSD)
- Customer Service Management (CSM)
- Field Service Management (FSM)
- Now Platform App Engine
- Performance Analytics & Now Intelligence
- AI Agents
- Incident Management
- Configuration Management Database (CMDB)
Consulting & Managed Services
Our End-to-End Offerings:
- ServiceNow Strategy & Roadmap
- Process Consulting & Workflow Design
- Implementation & Integration Services
- Custom App Development
- ServiceNow Upgrades & Migration
- Health Checks & Platform Optimization
- Managed Services & Support (24x7)
- Training
- Enablement & Change Management
Our Core Values
Client-Centric Delivery
We measure our success by our clients’ success.
Integrity & Transparency
Clear communication and predictable outcomes.
Innovation & Agility
Adapting fast to new ServiceNow releases and capabilities.
Excellence in Execution
Quality, reliability, and consistency at every step.
Collaboration & Growth
One team across continents, driven by learning and purpose.
Sustainability & Impact
Building digital solutions that drive long-term value, and efficiency.
Why Choose Us
100% focus on ServiceNow ecosystem — no distractions, no dilution.
Founder-led company ensuring accountability and personalized client engagement.
Certified experts across ITSM, ITOM, HRSD, CSM, App Engine, and more.
Global delivery capability — combining strategy, design, and technical execution.
Proven frameworks ensuring accelerated implementation and faster ROI.
Continuous improvement culture aligned with every ServiceNow release.
Ready to Elevate Your Workflow?
Streamline operations, boost productivity, and unlock innovation with our ServiceNow-certified experts by your side.